In 2023 - Modern online booking systems are essential for your chauffeured transportation business to grow and and to enhance customer convenience.
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1. Convenience for your Customers 🚐
An online booking system allows clients to book your services at their convenience, 24/7. They can make reservations from anywhere, using their smartphones, tablets, or computers.
It also feels amazing for you, waking up to an automatic booking payment without having to do anything.
Below an example from Crosslink Touristic, that uses the Moovs booking tool.
2. Real-time Availability 🕠
Integrating your booking system with your fleet ensures that you and customers can see real-time availability of vehicles.
This prevents overbooking and saves time for both you and your customers.
3. Automated Confirmation and Reminders 📅
A MUST-HAVE! You can automatically send confirmation emails or SMS to clients after they make a reservation.
Additionally, they can send reminders closer to the booking date, reducing the chances of no-shows. Operators using Moovs love this feature!
4. Customizable Booking Forms 📈
Design your booking forms to collect essential information from customers, such as pick-up and drop-off locations, special requests, flight details (for airport transfers), and contact information. Plus you should add your own logo to build trust, and show customers you are a real business.
Even if they don't book with you this time, you'll have their emails to send them special offers!
5. Safety for Customers and Less Chargebacks for you 💵
Through booking systems like Moovs, you will have less fraudulent transactions.
The system checks the customers IP, zip code, prior transactions, and hundreds of more factors to let you know the risk of the payment.
Customers also prefers to make a safe transactions online without having to share any information over the phone.
Let us know if you have any other tips that help you!
